Business lock work we can help with

Office, boardroom and storeroom door locks that are sticking, failing or damaged.
Re-securing after keys go missing or a staff member leaves without returning them.
Replacing locks after a break-in or attempted forced entry — see break-in lock repairs.
Lockouts at the start of the working day.
Planned replacement of several locks during a refit or a move, including commercial ranges such as dormakaba and Union.
Office safes: safes that won't open, code changes when staff leave, and safe lock replacement. See safe opening and safe repairs.

Electronic access control, alarms and CCTV are separate trades. If a problem involves an electric strike, maglock or access reader, tell us when you call so we can say whether it's in our scope.

Before you call: information that saves time

For commercial premises, a few details help us come prepared and quote accurately:

The building and unit, and the access procedure for contractors (visitor registration, parking, loading-bay access).
Who can authorise the work and approve the quotation.
How many doors are affected, and photos of each lock from both sides if possible.
Whether the landlord or building management controls the locks or master-key system.

Our article on office lock problems goes through this in more detail.

Landlord and building-management rules

In multi-tenant buildings, locks on common areas, fire doors and shared entrances usually belong to building management. Changing them without permission can conflict with lease terms or fire-safety arrangements. We'll ask who owns the lock before we change it, and we may need written authority from management.

Repair or replace for business premises

A heavily used office door wears its lock far faster than a home door. Sometimes a worn mechanism can be serviced; sometimes replacing it with a lock built for heavier use is more economical over time. The technician will explain the trade-off. See also lock repair versus replacement and choosing a replacement lock that fits the existing door.

Quotations and invoicing

Call-out: R250 call-out fee. Quotations: The technician assesses the job on site and gives you the price before any work starts. Nothing is done until you agree. Payment: EFT, cash or card If your company needs a purchase order or a written quotation before work starts, tell us when you book.

Lock brands we work on

These are the lock and security-gate brands you'll find on most Sandton doors and gates, sold by Builders, Cashbuild, Leroy Merlin and locksmith suppliers across Gauteng. If yours isn't listed, send us a photo.

UnionMortice locksets, cylinders, gate locks
YaleLocksets, padlocks, smart locks
TrellidorSecurity-gate locks
CISACylinders, gate and door locks
Mul-T-LockHigh-security cylinders, padlocks
dormakabaCommercial locks and key systems
ABUSPadlocks
Master LockPadlocks

Brand names belong to their owners and are used only to describe what we work on. We're not an agent of, or endorsed by, these manufacturers.

Where this service is available

We provide commercial locksmith as part of our mobile locksmith service across Sandton. Areas we're often asked about include:

All Sandton areas we cover

Questions customers ask

Can you work after hours so you don't disrupt the office?

Our hours are 24/7, every day of the year. Ask when you book and we'll tell you what timing is possible for planned work.

Do you install access control systems?

We haven't confirmed electronic access control as a service. Describe the system when you call and we'll be clear about what we can and can't do.

Can you supply extra keys for staff?

We don't offer key cutting or duplication. New locks come with the manufacturer's keys; for restricted-profile systems, extra keys are usually ordered through the system's supplier.

Commercial Locksmith in Sandton